FAQ

WHEN CAN I CHECK-IN?

You can check-in between 14:00 and 24:00

WHEN SHOULD I CHECK-OUT?

As standard at 12:00.

CAN I GET AN EXTENSION BECAUSE MY FLIGHT IS later than MY CHECK-OUT TIME?

You can stay for an extra fee (dependent on room availability)

DO YOU HAVE A LUGGAGE ROOM IN YOUR HOTEL?

Yes, we have a luggage room in our hotel.

DO YOU HAVE COFFEE-TEA EQUIPMENT OR A WATER BOILER IN ALL YOUR ROOMS?

These are available in our standards rooms (Main Building) and the Gamelia Garden rooms.

IS THERE AN IRON IN THE ROOMS?

There are no  irons in the rooms

WHAT ARE THE WORKING HOURS FOR BANKS?

09:00 – 17:00

WHEN IS THE HOTEL PHYSICIAN AVAILABLE?

Between 11:00-12:00 and 15:30-16:30

HOW ARE THE SOCKETS IN THE ROOMS OR THE VOLTAGE INFORMATION OF THE HOTEL?

220W

MAXIMUM HOW MANY PEOPLE CAN BE ACCOMMODATED IN A ROOM?

2+1

WHAT KIND OF HANDICAPPED FACILITIES DO YOU HAVE?

We have 6 handicapped rooms, wheelchairs (PAID-FOR SERVICE), ramps on paths and elevators in buildings.

DO YOU HAVE A BABY-SITTING SERVICE?

Yes, we have a baby-sitting service (paid-for service)

CAN I ORDER A NEWSPAPER FOR MY ROOM? OR WHICH NEWSPAPERS CAN I FIND AT YOUR HOTEL?

You can order a newspaper to your room for a fee. Daily newspapers Hurriyet, Sabah, Posta etc. are sold in the market.

WHAT IS THE BEST WAY TO TOUR ANTALYA?

Taxi, car hire and bus.

DO YOU HAVE A CAR PARK IN YOUR HOTEL?

The hotel has a car park with a large capacity.

WHAT IS THE DISTANCE BETWEEN THE HOTEL AND LOCAL PLACES OF INTEREST?

The hotel is 42 km to Antalya, 32 km to the airport, 3 km to Kadriye and 5 km to Belek.

HOW IS THE BEACH?

The beach is 300m from  the hotel, the beach is a mixture of sand and pebbles and the sea is shallow.

WHERE IS THE NEAREST PUBLIC BEACH ?

Kadriye or Belek

WHAT SHOULD I BRING FOR CHECKING-IN THE HOTEL?

Passport

WHAT ARE THE DISTANCES OF CAFES, RESTAURANTS OR SHOPPING CENTERS CLOSE TO THE HOTEL AND WHERE ARE THESE PLACES?

Kadriye – Forsa Mall, Konurlar, BIM, Sok, Migros Jet, Tuesday Market, Cafe Calamary, Restaurant Sefin Yeri etc.,

Belek – Carrefour, Sok, A101 market, BIM, Genpa, Mambo Lounge restaurant, 01 Adana restaurant, Balık Evi (Fish House) Restaurant, Pasaport Pizza etc, plus Saturday Market.

WHAT ARE THE PLACES WORTH SEEING IN THE REGION?

Aspendos, Manavgat Waterfalls, Side, Kursunlu waterfalls, Düden waterfalls, Green Canyon etc.

HOW CAN I CONTACT WITH MY CONSULATE IN CASE OF ANY PROBLEMS?

You can contact your Consulate by getting help from our Guest Relations Department or Reception.

WHERE IS THE CLOSEST BUS STOP?

In front of the Hotel.

IS THERE ANY HOSPITAL CONTRACTED BY THE HOTEL? WHAT IS THE DISTANCE TO THE CLOSEST HOSPITAL?

Anadolu Hospital, 1 km.

CAN I BRING MY PET TO THE HOTEL?

No pets are allowed.

WHAT SHOULD I DO, IF I REALIZE THAT I HAVE SOME POSSESSIONS IN MY ROOM AFTER LEAVING YOUR HOTEL?

You should contact the customer relations department of the hotel.

 

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