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CLARIFICATION TEXT FOR THE GUESTS CONCERNING THE PROCESSING AND PROTECTION OF PERSONAL DATA

This clarification text has been issued pursuant to the provisions in the Personal Data Protection Act no 6698 (hereinafter referred to as the "Law".) Çalışkan Kardeşler Turizm İşletmeleri A.Ş. Bellis de Luxe Hotel, established in Turkey, shall hereinafter be referred to as the "Company". Data controller is the person who has been authorized by Çalışkan Kardeşler Turizm İşletmeleri A.Ş. Bellis Deluxe Hotel during the collection of the said personal data in order to clarify the methods and principles of personal data processing for our guests. We process your personal data as defined in the Law, within the frame of the purposes and conditions of personal data processing stipulated in paragraph 2 of article 5 and paragraph 3 of article 6 of the Law.

Therefore, our company processes your personal data if;

As such, our company processes your personal data for the following purposes:

 

       Your personal data may be processed,

 

 

 

The Company places special importance on the security of personal data and takes all technical and administrative measures as it deems appropriate. Identity information and contact information as detailed below under the title of processed data shall be retained for a period of 10 years and sensitive personal data, audio and visual personal data and personal data of the family and relatives shall be retained for a period of 2 years following the expiration of service under all kinds of necessary technical and administrative measures. 

Your personal data may be collected by automatic and non-automatic means,  company departments and offices, group company, website, social media channels, mobile applications, agencies and similar means in oral, written or electronic format, depending on the service offered by the company and the commercial activities of the company. Your personal data may be created, updated and processed as long as you make use of the products and services offered by our company and group companies.

Your personal data may also be processed when you use our call centers or website for benefiting from our company services, visit our company or the website, purchase services by way of our agencies and participate in the training, seminars or organizations arranged by our Company. 

 

THE PROCESSED PERSONAL DATA

Identity: Name, surname, date of birth, nationality, place of birth, sex, marital status, TR identity card information (identity number, serial no, card no, father’s name, mother’s name, place of birth, province, town, district, volume no, page no, item no, record no, place of issue, reason of issue, date of issue, maiden surname), identity card photocopy, Passport no, Name and surname of the spouse and children, TR Identity number, passport no, date of birth

Contact: Telephone number, Zip code, correspondence address, e-mail address, corporate e-mail address 

Health: Health data, Food allergy, Disease monitoring dates, Disease symptoms, Disease monitoring rates,

Audio and Visual records: Photograph of the natural person, audio records, camera records (video shoots such as birthday celebration etc.)

Location: Room no, VIP service no, VIP service stops information

Transaction Security: Internet access logs, login logout logs

Physical Location Security: Guest check in, check out dates 

Other: Vehicle plate and entry exit hours, Guest product acceptance details, agency/company information 

 

The People to whom and the Purposes for which the Processed Personal Data may be Transferred

The personal data collected from you may be transferred to our business partners, suppliers, company representatives, shareholders, legally authorized public institutions and private persons, on the condition of taking the necessary measures and within the frame of the conditions defined in this clarification text, for the purposes of helping our business units to do the necessary work so that you can take advantage of our company products and services, offering you the products and services of our company in a way customized for your tastes, usage habits and needs, ensuring the legal and commercial security of the people having business relations with our company and the group companies (administrative operations targeted at corporate communication, ensuring the physical security and inspection of our company locations, business partner / customer / supplier (representatives or employees) assessment processes, reputation research processes, legal adaptation process, audit, financial affairs etc.), defining and implementing the company commercial and business strategies and executing the guest policies of our company. 


Persons to whom Data may be Transferred


Description 


Purpose of Data Transfer 


Business Partner 

(agency, customer etc.)

The parties with whom business partnership is established in order to purchase and sell services while performing company activities.

In a limited way for the purpose of ensuring that the objectives of establishing the business partnership are fulfilled and for evaluating the authorized person or the employee



Supplier

The parties who supply products/services to the company on a contractual basis while the company continues its commercial activities.

In a limited way for the purpose of ensuring that the company is provided with the products and services outsourced from the contractor for fulfilling the commercial activities of the company.




Company Representatives



Members of the company board of directors and other authorized natural persons 

Limited to the purposes of ensuring the physical security and inspection of company locations, designing the strategies for the commercial company activities in line with the related legislative provisions, ensuring top level management, financial affairs etc.


Legally Authorized Public Institutions and Organizations 

Public institutions and organizations authorized to obtain information and documents from the company in line with the related legislative provisions 

Limited to the purpose as requested by the related public institutions and organizations within the scope of their legal authorization 

Private Legal Persons having Judicial Authorization 

Private legal persons authorized to obtain information and documents from the company in line with the related legislative provisions 

Limited to the purpose as requested by the related private legal persons within the scope of their legal authorization 

Method and Legal Grounds for Collecting Personal Data 

Your personal data is collected by all kinds of oral, written or electronic means for the purposes described above so that the products and services offers by our company can be provided within the defined legal framework and that our company can fulfill the associated contractual and legal responsibilities it has in a complete and correct manner. Based on these legal grounds, your personal data is being collected by manual or electronic means within the limits of the personal data processing conditions and purposes as defined in this clarification text. 

Your rights as granted by article 11 of the Law are listed below:

 

 

ç) Know about the third persons within or outside the country to whom the personal data has been transferred, 

 

 

The request in your application shall be finalized free of charge within thirty days at the latest depending on the nature of the request. However, if the Company incurs an additional cost due to the procedure, the Personal Data Protection Agency may charge a fee as stated in the tariff in the Circular about the Methods and Principles of Filing an Application to the Data Controller. 

Your application concerning the issues related to the processing of your personal data must be submitted to our Company by completing the application form in our Company website, in the form of a letter or through the registered electronic mail (KEP) address, secure electronic signature, mobile signature or the electronic mail address that you have notified to us before and has been kept in our files. Based on the reason of your request and the method of application, our Company may need to make further verifications (sending a message to your phone or making a call) in order to confirm that the application has actually been sent by you and to be able to protect your rights. For example; if you file your application through the e-mail address recorded in our files, the Company might choose to reach you through another registered communication channel in order to confirm the application.

CONTACT DETAILS 

ADDRESS: Çalışkan Kardeşler Turizm İşletmeleri A.Ş. Bellis Deluxe Hotel Taşlıburun Mevkii. 07500 Kadriye / Serik Antalya/Türkiye

TEL: +09 (242)  710 21 00

FAX: +90 (242) 725 42 90

 

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