Bellis Deluxe Hotel Hygiene Manifesto
At Bellis Deluxe Hotel, the health and safety of our guests, employees and business partners are among our highest priorities. Our cleaning, disinfection, hygiene and food safety processes are implemented in accordance with applicable regulations, recommendations of health authorities and our Quality and Food Safety Management Systems, and are continuously improved.
1. Our Employees
Providing our employees with a healthy, safe and hygienic working environment is one of our fundamental priorities.
Regular training on hygiene, proper handwashing, cleaning, disinfection and protection against infectious diseases.
Required health checks before commencing work and supervision by our Occupational Physician.
Appropriate assessment and action in case of symptoms of illness.
Regular cleaning and disinfection of employee areas and staff transportation vehicles.
Appropriate hand hygiene facilities throughout employee areas.
High hygiene standards and suitable ventilation in staff changing rooms.
Use of personal protective equipment appropriate to each employee’s duties.
Occupational Physician services and established action plans within our Emergency Procedures.
Regular cleaning and hygiene practices in staff accommodation areas.
2. Cleaning & Disinfection
Guest rooms, Kids Club, SPA, restaurants and bars, lobby, fitness facilities and all other areas of the hotel are regularly cleaned in accordance with established cleaning plans.
Additional hygiene procedures in common areas are carried out by trained employees, while hand hygiene facilities are provided at appropriate points throughout the hotel.
3. Food Safety
Food preparation and service in our kitchens and bars are carried out in accordance with applicable legislation and the principles of the ISO 22000 Food Safety Management System.
Regular hygiene and food safety training for Food & Beverage employees.
Management of all processes according to the “Farm to Fork” principle, from supplier selection through to final presentation.
Regular analysis of food, water, surface and ice samples by accredited laboratories.
Appropriate handwashing and hygiene facilities throughout our Food & Beverage outlets.
Regular cleaning of restaurants, bars, buffets, tables, chairs, high chairs and service equipment.
Hygienic washing of glasses, cutlery, plates and other service items in fully automatic machines.
4. Public Areas
Our public areas are maintained by trained and experienced teams in accordance with established hygiene and sanitation standards.
Special attention is given to frequently touched surfaces, including door handles, handrails, elevators, elevator buttons and sanitary facilities. Hand hygiene stations are provided where required, cleaning procedures are monitored through control checklists, and common areas are regularly ventilated.
5. Check-in & Check-out
Welcoming and seeing off our guests in a safe and hygienic environment is an important part of our service standards.
Reception and lobby areas are cleaned regularly, hand hygiene facilities are available for guests, and room key cards undergo the appropriate hygiene procedures before reuse. Contactless payment options are also available to help minimise unnecessary physical contact.
6. Guest Rooms
Alongside comfort, providing our guests with a clean and hygienic accommodation environment remains one of our main priorities.
Appropriate cleaning products and materials are used in accordance with our hygiene procedures.
Separate cleaning materials are used for each guest room.
Frequently touched surfaces, including door handles, telephones, remote controls and light switches, receive particular attention.
Rooms are regularly ventilated.
Bed linen and towels are washed in accordance with established hygiene standards.
Guest amenities and minibar products are prepared and stored under appropriate hygienic conditions.
7. Kids Club & Play Areas
The safety and well-being of our younger guests are of great importance to us. Our Kids Club operates with trained and experienced childcare professionals.
Play areas, toys, activity tables, door handles and frequently touched surfaces are regularly cleaned and maintained according to our hygiene procedures. Indoor areas are regularly ventilated, while children are encouraged to develop good personal hygiene habits.
8. Pools, Beach, Water Management & Entertainment Activities
Our swimming pools are regularly monitored, cleaned and treated in accordance with our water safety procedures and applicable regulations. Pool and water samples are routinely analysed by authorised accredited laboratories.
Our Blue Flag beach provides guests with clean, safe and hygienic swimming conditions. Sun loungers, cushions, side tables and other equipment used in swimming areas are regularly cleaned, while sports and entertainment activities are organised in accordance with our safety and hygiene standards.
9. SPA, Sports & Fitness
Guest comfort, health and hygiene are prioritised throughout our SPA, sports and fitness facilities.
Fitness machines and sports equipment are cleaned regularly, and appropriate hand hygiene facilities are provided. Hamam, sauna, steam rooms, massage areas, changing rooms, showers, wash areas and lockers are maintained according to established cleaning plans. Towels, bathrobes and peştemals are washed according to defined hygiene standards.
General Information
Bellis Deluxe Hotel continues to implement its hygiene, health and safety practices in accordance with applicable legal requirements and quality standards. Medical personnel are available 24 hours a day, and medical assistance from a doctor can be arranged within a short period when required.
Since 1992, our commitment to guest satisfaction and service quality has been supported by continuously evolving hygiene, health and safety standards, allowing our guests to enjoy their stay and create beautiful memories with confidence.
Stay healthy.
Bellis Deluxe Hotel Management
Contact: [email protected]